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Live Support is available Monday – Friday from 8:00am EST to 5:00pm EST.

As always, if you have additional questions or concerns, please reach out to your dedicated Customer Success Manager directly. If you do not know who your dedicated Customer Success Manager is, please call us directly at (716) 202-9121.

Product System Requirements

Minimum Requirements

  • 2 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2 instruction set
  • 4 GB RAM
  • 1 GB of free hard disk space
  • Internet connection with >8 Mbps download speed and >2 Mbps upload speed
  • Windows 8.1
  • Note:
    • Microsoft ended mainstream support for Windows 7 in January 2015, with extended support running till 14 January 2020.

Recommended Requirements

  • 2.5 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2 instruction set
  • 8 GB RAM
  • 10 GB of free hard disk space
  • Internet connection with >20 Mbps download speed and >5 Mbps upload speed
  • Windows 10 Pro

Network Requirements

  • Must allow traffic to/from medbatch.intelligentbits.com on port 1442